Optimal Conversations™ for SLGs puts AI to work for citizens

Optimal Conversations for State & Local Governments (OC for SLGs), is an AI-powered solution from XAPP AI.  Deploy intelligent search, and virtual assistants to your website, or other digital properties.  

Let citizens ask questions, make 311 requests, and check their account from the channel of their choosing 24/7.  Provide them with state of the art self service solutions that reduce deflection while improving satisfaction.   

Optimal Conversations™ for SLGs from XAPP AI enables you to:


Support Citizens with self service options


Automate Knowledge Capture


Streamline workflows, and augment staff

OC for SLGs from XAPP AI is a turnkey solution extending best-of-breed AI services to state and local governments.  Offer self service options to your citizens, and empower them with improved understanding of what they want.

Automated knowledge capture allows you to point at your ‘source of truth’ for content.  Index your website, pdfs, and faqs into an AI-powered knowledge base that responds to natural language queries.  Delight users with an ‘Ask and Get’ experience.  

Citizens are not the only ones who benefit.  Help staff get things done faster, enable local businesses to get information they need, and augment your government organization with streamlined workflows and integrations into your existing systems.  

Improve Deflection,
Delight Citizens

Optimal Conversations (OC) for SLGs provides an interactive virtual assistant (IVA) solution. 

Xapp AI leverages new efficiencies with a Unified Knowledge Model™ that helps citizens get consistent, intelligent answers, and responsive service 24/7 via their channel of choice including search bar, chat, text and voice.

Try our live demo yourself to:

  • Increase productivity
  • Keep citizens informed with CRM integration, and 311 services
  • Provide instant support via chat, text, and voice
  • Reduce administrative task workloads

Request a Live Demo

During this personalized demo you will learn how to:

  • Create a Virtual Assistant in less than 60 minutes
  • Launch intelligent search in a day
  • Launch intelligent chat in under 30 days
  • Calculate your return-on-investment (ROI) with XAPP value calculator

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