Understand questions and return relevant responses in real-time to get people what they want, faster. Create and manage custom chat and intelligent search experiences with little or no code.
EXPERIENCE THE POWER OF OPTIMAL CONVERSATION STUDIO™
The single-source of truth for training and managing conversational AI and intelligent search experiences at scale.
Optimal Conversation Studio™ brings leading Natural Language Understanding (NLU) and Artificial Intelligence (AI) powered search into an easy to use platform with low-code and no-code options that make creating and managing multiple chat and intelligent search experiences a breeze.Â
The Unified Knowledge Model™ returns highly relevant and accurate answers to specific questions, across channels.
Designed to fit seamlessly into existing tech stacks, our super flexible SDK offers limitless API integrations.
Advanced AI modeling learns and updates automatically to quickly and consistently train custom, domain-specific models.
The XAPP AI platform isn’t just another chatbot tool. It’s a centralized management platform that offers control and consistency, with AI that’s accessible to companies of all sizes and perfect for small business service providers looking to offer AI powered solutions that scale to meet the unique needs of their customers.
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XAPP AI is an AWS conversational AI partner. OC Studio leverages Amazon Web Services to power quick-launch, no-code solutions that engage customers, empower employees, and transform solutions by combining the strengths of intelligent search and conversational AI across search, chat, text messaging and voice channels.
Understand what people are asking for and instantly give them relevant and accurate answers – wherever and whenever they need them. Improve call deflection and customer satisfaction without adding architectural complexity.Â
INTUITIVE EXPERIENCES FOR USERS
POWERFUL FLEXIBILITY FOR COMPANIES
From lead capture to scoring, qualifying, and nurturing, XAPP AI lets you scale your sales operations so that you can scale your sales opportunities – without adding headcount.
The XAPP AI Interactive Virtual Assistant (IVA) solution is powered by a proprietary Unified Knowledge Model™ that helps prospects get consistent, contextual answers and responsive service 24/7.Â
Integrate the IVA directly into your on-site search bar, online chat, SMS, and voice, then score and send qualified leads to your CRM.
Less administrative overload, more inbound activation.
XAPP AI is helping the public sector quickly and accurately answer citizen questions across channels. We help you give your citizens convenient, responsive self-service with virtual assistants across website search, chat, and SMS channels with our no-code/low-code AI-powered solutions.
FAST, ACCURATE RESPONSES DELIVERED
INSTANTLY ACROSS CHANNELS
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