We’re using AI to aid the Home Services industry. With this focus, we can enhance, and augment common workflows to aid in answering questions and scheduling service calls. This vertical focus is a differentiator for XAPP AI, and allows us to integrate deeply with field service management platforms and CRMS used by HVAC companies, roofers, and more.
It’s also important to understand the language of these SMBs. What’s a SEER rating? Do you recommend a split-system? We’ve spent a great deal of time teaching our AI the nomenclature of this specific vertical, and the end result is obvious.