Booking new jobs and delivering an exceptional customer experience for callers are top priorities for home and field service businesses. However, inbound calls come in bunches, stressing CSRs and frustrating customers.
AI Agents understand context, make decisions, and interact with customers in a natural, human-like manner to capture more leads and book more jobs.
As a small business owner in the home services industry, making it easy for customers to find and book your services online is essential. Setting up
AI Scheduling makes it easier for visitors to book from your website and business profile. Send jobs to your field service management platform.
AI Scheduling makes it easier for visitors to book from your website and business profile. Send jobs to your field service management platform.
AI Scheduling makes it easier for visitors to book from your website and business profile. Send jobs to your field service management platform.
We are thrilled to share news underscoring the innovative spirit and leadership of XAPP AI. Our CEO, Pat Higbie, has been honored with an invitation to join the prestigious Mindshare Class of 2024, a recognition that highlights not just individual achievement but also the forward momentum of our entire company
We’re using AI to aid the Home Services industry. With this focus, we can enhance, and augment common workflows to aid in answering questions and scheduling service calls. This vertical focus is a differentiator for XAPP AI, and allows us to integrate deeply with field service management platforms and CRMS used by HVAC companies, roofers, and more.
It’s also important to understand the language of these SMBs. What’s a SEER rating? Do you recommend a split-system? We’ve spent a great deal of time teaching our AI the nomenclature of this specific vertical, and the end result is obvious.
If you ask business leaders to look into a crystal ball and predict what will happen in 2024, you are guaranteed a response that includes a reference to AI. In 2023, the adoption of artificial intelligence went from a futuristic pipe dream to a rapidly evolving reality transforming the business landscape. 2024 promises to be a year of continued AI growth, with its impact reaching into every corner of the business world. Here are some bold predictions for how AI will shape the business landscape in the year ahead.
Small businesses in the home services industries like HVAC, plumbing, and roofing professionals, often experience significant fluctuations in call volume throughout the year due to seasonal factors. AI-powered digital messaging can help these businesses better prepare for periods of high demand and optimize their staffing and resources accordingly.
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