The AI Assistant for SMB Success

Offer a consistent experience across your digital channels to answer questions, capture leads, and schedule bookings 24/7

  • AI-Powered Chat
  • Intelligent Search
  • Google Business Messages
  • Increase Revenue
  • Improve Productivity

81% of consumers prefer self-service before contacting a company.  Their expectations are vastly different per channel.  If not met appropriately, they may leave for the competition, or drain valuable company resources by contacting an agent.

Your Business - Powered by AI

Unified Knowledge Model™




All our solutions operate on a digital brain we term the Unified Knowledge Model™. This model ensures uniformity in content understanding, industry models, and intent recognition across all channels. With the added support of industry-specific FAQs, it guarantees a consistent self-service experience regardless of how your customer interacts with your business.

AI Powered Chat

Our intelligent assistant possesses a deep understanding of your business, recognizes the intent behind questions, and efficiently manages queries, lead captures, and scheduling at precisely the right time.

Natural Language Processing

Understand and respond to customer queries naturally

24/7 Availability

AI ensures your presence round the clock

Industry Models

Grasping industry terms, recognizing custom intent

Auto-complete Suggestions

Streamline interactions, increase ease-of-use

Live Agent Takeover

Seamlessly transition from AI to human

Semantic Search

Search by meaning, not keywords

Industry FAQs

Common industry questions pre-loaded

Reduced Website Drop-off

Improve deflection, convert more users

Support All Users

Empower users who prefer search over chat

Google Business Messages

Add AI to your Google Business Messages for automated direct communication with customers from search results, improving real-time engagement. This boosts accessibility and lets you answer questions, capture leads, and schedule services even before they visit your website

Direct Communication

Engage users in real-time

Locally Focused

Users can connect directly from Google Maps

Lead Generation

Start conversations first, before your competition


Booking without going to your website


Streamline your operations and improve efficiency, leading to a more cohesive and optimized user experience.  XAPP integrates with many major CRM, field service management and digital marketing agencies.  Don’t see your platform listed?  Let us know and we’ll do our best to add it to our partner list

Still have Questions?

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