November 5, 2024
AI Agents understand context, make decisions, and interact with customers in a natural, human-like manner to capture more leads and book more jobs.
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August 1, 2023
Like any new technology, it’s important to weigh the risks before making an investment with an impact on operations. While ChatGPT may not be the right answer for your small business, the underlying technology holds opportunities for all businesses wanting to be here in the future.
July 6, 2023
If you’ve been following industry discussions about Generative AI and RAG, you’re likely already aware that the output is dependent on the inputs. The AI algorithm retrieves the information it deems relevant from the sources available to it and should be able to cite those sources and present them back to the user.
June 22, 2023
Between news coverage and growing Google search trends, you’d expect to see rapid growth in usage adoption or user sign-ups for Generative AI-powered services. That is, perhaps surprisingly, not the case. With all of the coverage and awareness around Generative AI, where are the users?
November 10, 2022
Building a conversational AI model from scratch is like opening a box and finding a bunch of blocks with no instructions. Building with a pre-trained model is like opening a box and finding those same blocks…but with detailed diagrams and instructions, and some pre-assembled foundations to help you get started.
October 27, 2022
Building a conversational AI model from scratch is like opening a box and finding a bunch of blocks with no instructions. Building with a pre-trained model is like opening a box and finding those same blocks…but with detailed diagrams and instructions, and some pre-assembled foundations to help you get started.
October 11, 2022
Conversational AI offers a scalable way for state and local government agencies to offer more personalized services and interactions in a way that is accessible and intuitive to citizens. It has the ability to work quietly in the background, powering great experiences by improving the consistency and accuracy of information provided, improving speed of response, and improving the intuitiveness and ease of use of the digital experience.
September 27, 2022
Conversational Artificial Intelligence is changing how we interact with technology and each other. The technology enables more human-like interactions than ever before but the complexities of the technology can make implementation intimidating, especially for organizations looking to implement quickly and often. Our advice to anyone looking for the fastest way to launch conversational AI experiences at scale: find yourself a partner.
September 13, 2022
As companies look to integrate conversational AI solutions into their existing tech stacks, it can be difficult to understand how to prioritize ever-evolving customer expectations against the needs of the business, as they relate to this technology. It's hard to determine whether or not the conversational AI solution you're considering will be able to flex and scale as needed. To do this the right way, it’s important to ask a few key questions before you build.